Choosing a respite provider involves more than finding an agency that accepts Medicaid. The provider must be approved for the authorized service, serve the participant’s location, work within the care plan, and have caregivers available who respect the person’s routines, preferences, safety, and independence.
To find a Health and Wellness Waiver respite provider in Indianapolis, begin with the participant’s case manager. Ask for the current provider pick list for the exact service authorized in the person-centered service plan.
Indiana identifies respite as one of the services that may be available through the Health & Wellness Waiver. However, a participant can receive only services that have been assessed, approved, and included in the individual plan.
Before contacting agencies, gather:
Families still learning about the program can review the H&W respite care guide.
To verify an H&W Waiver respite provider, confirm that the agency has completed Indiana’s certification and enrollment requirements for the exact service and county involved.
Indiana requires H&W providers to become certified through the Office of Medicaid Policy and Planning, enroll with the Indiana Health Coverage Programs, and complete the remaining waiver enrollment requirements. Approved H&W agencies are then added to the applicable waiver provider pick list. Certification requests can be limited by specific services and counties.
Ask the case manager and provider:
Do not rely only on a website statement that an agency accepts Medicaid. General certification does not prove approval for every service, county, or participant.
Families who are still working through approval can review H&W respite authorization.
Questions for a disability respite provider should focus on autonomy, communication, safety, daily routines, and the caregiver match.
Ask how the agency would support the participant’s choices rather than taking control of everyday life. Federal Home and Community-Based Services rules require person-centered planning to reflect the individual’s goals, preferences, and selected supports.
Helpful questions include:
Nana Cares describes its home care for adults with disabilities as person-centered, non-medical support based on routines, preferences, and authorized plans. Its published scope includes companionship, supervision, personal care, meal support, homemaker assistance, medication reminders, and mobility support when appropriate. It does not include nursing, therapy, clinical care, or medication administration.
To start H&W Waiver respite services, the agency must review the authorization, confirm that the service fits its certification and scope, complete intake, and verify staffing for the requested schedule.
The usual process includes:
Authorization does not guarantee that an agency can accept the case immediately. Staffing, service minimums, location, safety, and the match between authorized tasks and provider scope must all align.
Nana Cares states that it is a certified Medicaid Waiver provider serving adults with disabilities age 18 and older. It offers a free needs assessment followed by care planning, caregiver matching, and confirmation of service availability.
Families can also review caregiver respite in Indianapolis to understand Nana Cares’ non-medical approach.
Contact Nana Cares to discuss the approved tasks, requested schedule, service location, provider certification, safety needs, caregiver preferences, service minimums, and current availability.
Nana Cares cannot determine waiver eligibility, authorize services, guarantee acceptance, or promise immediate staffing.
Compassionate, non-medical in-home care for seniors and adults with disabilities across Central Indiana.
Nana Cares provides personal care, homemaker services, companion care, respite care, and overnight support with a warm, professional approach.