About Us

Our Story

Nana Cares was born from a deeply personal experience, one that forever shaped our understanding of what care should truly feel like. When Sherita Newbern’s older brother, who is disabled, needed support at home, her family trusted a home care company to provide the compassion and attention every family hopes for. Instead, they were met with inconsistency, lack of communication, and a level of care that fell short of dignity and respect.

That experience became a turning point.

Sherita and her family stepped in to care for her brother themselves. In doing so, Sherita discovered not only a natural gift for caregiving but also a deeper purpose. What began as caring for someone she loved grew into a calling, to create a different kind of home care experience. One rooted in compassion, trust, and genuine connection.

With that vision, Sherita, with the help of her sister,  founded Nana Cares LLC.

Today, Nana Cares provides warm, dependable, non-medical in-home care for seniors and adults who want to remain safe, comfortable, and independent in their own homes. Every service we provide is guided by our commitment to dignity, respect, and personalized care, values that remain at the heart of everything we do.

We proudly serve families across Indianapolis, Carmel, Avon, Plainfield, Speedway, Beech Grove, and Camby. We understand that inviting someone into your home is not just a decision, it’s an act of trust. That’s why we go beyond simply providing care. We build relationships, communicate openly, and ensure every client feels seen, heard, and valued.

At Nana Cares, we don’t just care for people, we care about them, like family.

What Makes Our Care Different

Our mission is to provide compassionate, dependable, non-medical in-home care that allows individuals to remain safe, supported, and respected in the place they call home. We are committed to caring for every client and family with the same attentiveness, professionalism, and genuine empathy we would want for our own loved ones.

Everything we do is guided by a clear and meaningful set of values. We believe in compassion that is felt, not just promised. We believe every person deserves to be treated with dignity, honored in their routines, and respected for who they are. We believe in reliability, showing up consistently so families can truly depend on us.

We also understand that care is about more than tasks, it’s about peace of mind. When a family reaches out to Nana Cares, they should feel heard, reassured, and supported every step of the way.

Our approach is intentionally simple: warm, professional, respectful, clear, and calm. This is how we communicate, how we serve, and how we ensure every experience with Nana Cares feels comforting, trustworthy, and personal.

Our Mission and Values

Our mission is to provide compassionate, dependable, non-medical in-home care that helps individuals remain safe, supported, and respected in the place they call home. We are committed to serving each client and family with the kind of attentiveness, professionalism, and empathy we would want for our own loved ones.

Everything we do is guided by a clear set of values. We believe in compassion that feels sincere, dignity in every interaction, respect for each client’s routines and preferences, and reliability families can count on. We also believe peace of mind matters. When a family reaches out for care, they should feel heard, informed, and supported through every step of the process.

Our tone and approach are simple by design: warm, professional, respectful, clear, and calm. That is how we communicate, how we support families, and how we want every client experience with Nana Cares to feel.

Who Nana Cares Serves

Seniors Aging in
Place

Nana Cares supports older adults who want to remain in their own homes with help for daily living, companionship, supervision, mobility challenges, and support after a hospital stay.

Dementia or Memory Support

For individuals living with dementia or memory loss, Nana Cares focuses on routine, structure, safety supervision, gentle redirection, compassionate communication, and family support within non-medical scope.

Post-Hospital / Post-Rehab Support

Nana Cares helps people who were recently discharged, are recovering from surgery, or need temporary support while healing at home. This is non-medical support for daily life, not nursing or therapy.

Adults With Disabilities

We serve adults with physical, developmental, intellectual, chronic health conditions, and traumatic brain injury through authorized care plans.

Family Caregiver Relief

Respite support is available for families who are primary caregivers, need temporary relief, need overnight supervision, or need help making caregiving more sustainable.

Veterans (when authorized)

We support veterans who need help with daily living and in-home support to remain independent. Veterans-related benefits must be authorized where applicable.